Platform

How do I create and send an invoice?

Sending a professional invoice through Kovix takes about two minutes. Here's everything you need to know about the process, from start to delivery. Before you start You'll need a few pieces of information before creating an invoice: - Your client's Roblox username — this is how Kovix identifies who the invoice is for - The amount in Robux — agree on this with your client before invoicing - A description of the work — what you did, what deliverables were included - A due date (optional but strongly recommended) — sets clear expectations on when payment is expected It's always best to agree on scope, price, and timeline with your client before sending the invoice. Kovix is a record and payment tool — the negotiation should happen before. Step-by-step: creating an invoice 1. From your dashboard, click New invoice in the top-right corner. You can also find this button on the Invoices page. 2. Search for your client. Type their Roblox username into the recipient field. Kovix will search for their account and pull in their avatar and display name so you can confirm you've got the right person before sending. 3. Set the amount. Enter the agreed Robux amount. Double-check this before sending — once an invoice is delivered, the amount is locked. If you need to change it, you'll have to cancel and re-issue. 4. Write a description. This is the most important field for professionalism. Describe what was delivered — be specific. Instead of "scripting work", write something like "Custom inventory system with drag-and-drop UI, equipped item persistence, and hotbar — delivered 3 May 2026." Specific descriptions reduce disputes and look far more professional to clients. If you're on Pro, the AI assistant can help draft this based on a quick summary you give it. 5. Set a due date. This is optional but highly recommended. A due date creates a clear deadline and allows Kovix to automatically mark the invoice as Overdue if it passes unpaid — which triggers a notification to both you and the client. 6. Review and send. Click Send invoice. The client will receive an email notification with a link to view the invoice. What happens after I send it? Once sent, the invoice moves to Pending status. Here's what the status journey typically looks like: - Pending — sent, waiting for the client to open it - Viewed — the client has opened the invoice - Paid — the client has confirmed payment - Overdue — the due date passed without payment - Cancelled — the invoice was cancelled by you You'll receive notifications (if enabled) when the invoice is viewed and when it's paid. You can track all of this in real time from your Invoices page. Can I save an invoice as a draft? Yes. If you're not ready to send, click Save as draft instead of Send invoice. Drafts are stored in your Invoices list and can be edited and sent at any time. Drafts are not visible to the client until you send them. Can I edit an invoice after sending? No. Once an invoice is sent, it's locked. This protects both parties — the client agreed to a specific amount and description, and changing those details after delivery would be unfair. If you made a mistake, cancel the invoice and create a new one. You can use the duplicate option to copy the details quickly and fix just the part that was wrong. Is there a limit on how many invoices I can send? On the Free plan, you can send up to 2 invoices per month. On Pro, there's no limit. If you regularly take on more than two clients per month, Pro is the right plan for you.

What do the different invoice statuses mean?

Every invoice in Kovix goes through a series of statuses that tell you exactly where things stand. Understanding each one helps you manage your work, chase payments confidently, and know when to follow up. Draft The invoice has been created but not yet sent to the client. Only you can see it. You can edit every field of a draft invoice freely — the amount, description, due date, notes. Nothing is locked until you send it. Use drafts when you want to prepare an invoice in advance, get the wording right, or wait for a client to confirm a final price before sending. Pending The invoice has been sent and delivered to the client, but they haven't opened it yet. At this stage, the client will have received an email notification with a link to view the invoice. If an invoice stays in Pending for several days, it's usually worth following up with the client directly. Sometimes notifications end up in spam, or they simply missed it. You can share the direct invoice link with them as well. Viewed The client has opened and viewed the invoice. This is a good sign — they're aware of it. Viewed status doesn't mean they've agreed to pay, just that they've seen it. If an invoice sits in Viewed for a while without becoming Paid, it may mean the client has questions, is waiting to be paid themselves, or needs a nudge. This is a natural point for a friendly follow-up message. Paid The client has confirmed payment in Robux. This is the goal. Once an invoice is marked Paid, it moves to your earnings history and counts toward your total revenue stats on the dashboard. Overdue The due date passed and the invoice hasn't been paid. Kovix automatically moves invoices to Overdue when the due date is exceeded — you don't have to do anything manually. Both you (if on Pro plan) and the client receive a notification when this happens. An overdue invoice is a clear signal to follow up. You can still collect payment on an overdue invoice — its link remains active and the client can still pay. The Overdue status is informational, not a block. Your dashboard highlights overdue invoices in a red alert banner at the top so you never miss them. Cancelled The invoice has been cancelled and is no longer active. Cancelled invoices cannot be paid. You might cancel an invoice because the project fell through, the scope changed significantly, or you're re-issuing with corrected details. Cancelling an invoice doesn't notify the client automatically — if the cancellation is relevant to them, it's worth letting them know directly. Cancelled invoices remain in your history for your records.