Kovix sends email notifications to keep you informed about your invoices without having to constantly check the app. Here's what you can control and how to set it up.
Where do I manage notification settings?
Go to Settings → Notifications. You'll see a list of notification types, each with a toggle to turn it on or off.
What notifications are available?
On all plans:
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Invoice received — notified when a creator sends you an invoice
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Payout updates — notified about the status of your payout requests.
On Pro only:
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Invoice viewed — notified the moment a client opens your invoice
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Invoice paid — notified when a client marks your invoice as paid
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Invoice overdue — notified when a due date passes without payment
How do I turn off notifications I don't want?
Go to Settings → Notifications and toggle off any notification type you don't want. Changes save instantly.
Notification emails are going to spam. What should I do?
Add notifications@kovix.app to your email contacts or whitelist it in your email provider's settings. In Gmail, open a Kovix email, click the three-dot menu, and select Filter messages like these → Never send to spam. In Outlook, right-click a Kovix email and choose Mark as not junk.
I'm not receiving any notification emails at all. What should I check?
First, confirm that the email address in Settings → Profile is correct and belongs to an inbox you actually check. Second, check your spam folder. Third, make sure the relevant notification types are toggled on in Settings → Notifications. If you've checked all three and still aren't receiving emails, contact Kovix Support.