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Introducing Workspaces
Workspaces are now available on Kovix, giving you a dedicated space to manage invoicing and payouts alongside your team. What is a workspace? A workspace is a shared environment for you and your team. All income from invoices sent within the workspace is collected into a single shared balance. When it's time to pay out, the workspace owner submits a payout request and distributes funds to their team accordingly. Branded invoicing Invoices sent from a workspace automatically display your Roblox group image and name in the "from" section. Simply connect your group ID and Kovix handles the rest — no manual configuration required. Team members There's no limit on how many members you can add to a workspace. Once added, members can start using Kovix immediately without any additional setup on their end. Pro features for your whole team Workspaces are a Pro-only feature, meaning you'll need an active Pro subscription to create one. However, once your workspace is up and running, all members gain access to Pro features — including AI and line items — while working within the workspace, regardless of their own subscription status. Getting started Head to your dashboard, create a workspace, enter your Roblox group ID and begin adding members. If you have any questions, get in touch with our support team and we'll get you sorted.
Subscription & BillingUnderstanding the Free and Pro plans
Kovix has two plans: Free and Pro. Here's everything you need to know to decide which is right for you and what you get with each. What's included in the Free plan? The Free plan is designed for creators who are just getting started or who only invoice occasionally. It includes: - Up to 2 invoices per month — enough to test the platform and handle light workloads - Full invoice creation, sending, and tracking - The Received tab for viewing invoices sent to you - Basic dashboard with earnings overview The Free plan never expires and requires no payment method. You can stay on Free for as long as you like. What's included in Pro? Pro is built for creators who invoice regularly and want to run their freelance work seriously. It includes everything in Free, plus: Unlimited invoices. No monthly cap. Send as many invoices as your workload demands — whether that's 5 or 50 per month. AI assistant. Two AI-powered tools to save you time: - Description writer — give the AI a quick summary of what you built and it'll write a polished, professional invoice description for you - Monthly summary — at the start of each month, the AI generates a plain-English overview of your invoicing activity: how much you earned, how many invoices you sent, your most active clients, and notable trends Advanced email notifications. Get notified the moment a client views your invoice, when payment comes in, when an invoice goes overdue, and more. Free plan users get basic notifications only. How much does Pro cost? Pricing is shown on the Settings → Plan page inside your account. Kovix bills monthly through Stripe. You can cancel at any time and your Pro access continues until the end of the period you've already paid for. What is the 14-day free trial? New users who haven't previously trialled Pro can activate a 14-day free trial at no cost. The trial gives you full access to every Pro feature — unlimited invoices, the AI assistant, and advanced notifications — with no charge until the trial ends. You'll need to enter a payment method to start the trial. If you cancel before the 14 days are up, you won't be charged anything. If you don't cancel, your subscription starts automatically at the end of the trial period. The free trial is a one-time offer per account. Once used, it cannot be activated again. How do I start the free trial? You can go to Settings → Plan and click Start 14-day free trial. You'll be taken to a secure Stripe checkout to enter your payment details. How do I upgrade from Free to Pro without a trial? Go to Settings → Plan and click Upgrade to Pro. You'll go through Stripe checkout where you can enter your card details and confirm the subscription. Once payment is confirmed, Pro features activate immediately. What happens to my invoices if I downgrade? Your existing invoices and all your data stay intact. However, once you're back on Free, you'll be limited to 2 new invoices per month. Any invoices already sent before downgrading remain fully functional and can still be paid by clients. The AI assistant and advanced notifications will be deactivated. Can I cancel my subscription mid-month? Yes. Go to Settings → Plan and click Cancel subscription. Your Pro access continues until the end of the current billing period — you won't lose access immediately. After the period ends, your account moves to the Free plan automatically. You won't receive a refund for the remaining days in the period. What happens if my payment fails? If your card is declined on renewal, Stripe will retry the charge over the following few days and notify you by email. If the payment continues to fail, your account will move to the Free plan and Pro features will be deactivated. To reactivate, go to Settings → Plan, update your payment method, and re-subscribe.
AccountsHow do I manage notifications?
Kovix sends email notifications to keep you informed about your invoices without having to constantly check the app. Here's what you can control and how to set it up. Where do I manage notification settings? Go to Settings → Notifications. You'll see a list of notification types, each with a toggle to turn it on or off. What notifications are available? On all plans: - Invoice received — notified when a creator sends you an invoice - Payout updates — notified about the status of your payout requests. On Pro only: - Invoice viewed — notified the moment a client opens your invoice - Invoice paid — notified when a client marks your invoice as paid - Invoice overdue — notified when a due date passes without payment How do I turn off notifications I don't want? Go to Settings → Notifications and toggle off any notification type you don't want. Changes save instantly. Notification emails are going to spam. What should I do? Add notifications@kovix.app to your email contacts or whitelist it in your email provider's settings. In Gmail, open a Kovix email, click the three-dot menu, and select Filter messages like these → Never send to spam. In Outlook, right-click a Kovix email and choose Mark as not junk. I'm not receiving any notification emails at all. What should I check? First, confirm that the email address in Settings → Profile is correct and belongs to an inbox you actually check. Second, check your spam folder. Third, make sure the relevant notification types are toggled on in Settings → Notifications. If you've checked all three and still aren't receiving emails, contact Kovix Support.
PlatformWhat do the different invoice statuses mean?
Every invoice in Kovix goes through a series of statuses that tell you exactly where things stand. Understanding each one helps you manage your work, chase payments confidently, and know when to follow up. Draft The invoice has been created but not yet sent to the client. Only you can see it. You can edit every field of a draft invoice freely — the amount, description, due date, notes. Nothing is locked until you send it. Use drafts when you want to prepare an invoice in advance, get the wording right, or wait for a client to confirm a final price before sending. Pending The invoice has been sent and delivered to the client, but they haven't opened it yet. At this stage, the client will have received an email notification with a link to view the invoice. If an invoice stays in Pending for several days, it's usually worth following up with the client directly. Sometimes notifications end up in spam, or they simply missed it. You can share the direct invoice link with them as well. Viewed The client has opened and viewed the invoice. This is a good sign — they're aware of it. Viewed status doesn't mean they've agreed to pay, just that they've seen it. If an invoice sits in Viewed for a while without becoming Paid, it may mean the client has questions, is waiting to be paid themselves, or needs a nudge. This is a natural point for a friendly follow-up message. Paid The client has confirmed payment in Robux. This is the goal. Once an invoice is marked Paid, it moves to your earnings history and counts toward your total revenue stats on the dashboard. Overdue The due date passed and the invoice hasn't been paid. Kovix automatically moves invoices to Overdue when the due date is exceeded — you don't have to do anything manually. Both you (if on Pro plan) and the client receive a notification when this happens. An overdue invoice is a clear signal to follow up. You can still collect payment on an overdue invoice — its link remains active and the client can still pay. The Overdue status is informational, not a block. Your dashboard highlights overdue invoices in a red alert banner at the top so you never miss them. Cancelled The invoice has been cancelled and is no longer active. Cancelled invoices cannot be paid. You might cancel an invoice because the project fell through, the scope changed significantly, or you're re-issuing with corrected details. Cancelling an invoice doesn't notify the client automatically — if the cancellation is relevant to them, it's worth letting them know directly. Cancelled invoices remain in your history for your records.
PlatformHow do I create and send an invoice?
Sending a professional invoice through Kovix takes about two minutes. Here's everything you need to know about the process, from start to delivery. Before you start You'll need a few pieces of information before creating an invoice: - Your client's Roblox username — this is how Kovix identifies who the invoice is for - The amount in Robux — agree on this with your client before invoicing - A description of the work — what you did, what deliverables were included - A due date (optional but strongly recommended) — sets clear expectations on when payment is expected It's always best to agree on scope, price, and timeline with your client before sending the invoice. Kovix is a record and payment tool — the negotiation should happen before. Step-by-step: creating an invoice 1. From your dashboard, click New invoice in the top-right corner. You can also find this button on the Invoices page. 2. Search for your client. Type their Roblox username into the recipient field. Kovix will search for their account and pull in their avatar and display name so you can confirm you've got the right person before sending. 3. Set the amount. Enter the agreed Robux amount. Double-check this before sending — once an invoice is delivered, the amount is locked. If you need to change it, you'll have to cancel and re-issue. 4. Write a description. This is the most important field for professionalism. Describe what was delivered — be specific. Instead of "scripting work", write something like "Custom inventory system with drag-and-drop UI, equipped item persistence, and hotbar — delivered 3 May 2026." Specific descriptions reduce disputes and look far more professional to clients. If you're on Pro, the AI assistant can help draft this based on a quick summary you give it. 5. Set a due date. This is optional but highly recommended. A due date creates a clear deadline and allows Kovix to automatically mark the invoice as Overdue if it passes unpaid — which triggers a notification to both you and the client. 6. Review and send. Click Send invoice. The client will receive an email notification with a link to view the invoice. What happens after I send it? Once sent, the invoice moves to Pending status. Here's what the status journey typically looks like: - Pending — sent, waiting for the client to open it - Viewed — the client has opened the invoice - Paid — the client has confirmed payment - Overdue — the due date passed without payment - Cancelled — the invoice was cancelled by you You'll receive notifications (if enabled) when the invoice is viewed and when it's paid. You can track all of this in real time from your Invoices page. Can I save an invoice as a draft? Yes. If you're not ready to send, click Save as draft instead of Send invoice. Drafts are stored in your Invoices list and can be edited and sent at any time. Drafts are not visible to the client until you send them. Can I edit an invoice after sending? No. Once an invoice is sent, it's locked. This protects both parties — the client agreed to a specific amount and description, and changing those details after delivery would be unfair. If you made a mistake, cancel the invoice and create a new one. You can use the duplicate option to copy the details quickly and fix just the part that was wrong. Is there a limit on how many invoices I can send? On the Free plan, you can send up to 2 invoices per month. On Pro, there's no limit. If you regularly take on more than two clients per month, Pro is the right plan for you.
AnnouncementsIntroducing Project Management
Project Management brings powerful planning tools to your Workspace, helping ROBLOX development studios organise work, track progress and deliver projects on time. From day-to-day development tasks to long-term planning, everything lives in one place so your team always knows what's next. Tasks Tasks use a Kanban-style board, making it easy to organise work and move items through your workflow. When creating a task, you can include: - Title - Description (optional) - Status - Priority - Assignee – the team member responsible for completing the task. - For client (optional) – link work to a client in your Workspace. - Cost (R$) (optional) – record the agreed Robux value. - Due date Tasks can be updated at any time, giving everyone a clear view of what is planned, in progress and completed. Each board also includes built-in insights to help you monitor progress. Track completion, velocity, open and overdue tasks, alongside visual reports including a burndown chart, weekly velocity and team workload. With AI Insight, you can generate a summary of your board in seconds. It highlights velocity trends, bottlenecks and the areas your team should focus on next. Roadmap The Roadmap helps you plan upcoming features and releases. Organise ideas using three simple stages: - Planned - In Progress - Shipped Each roadmap item includes a title, optional description, status and target date, making it easy to keep everyone aligned on what's coming next. Calendar The Calendar combines everything your Workspace needs to see in one place. It automatically displays task deadlines, Workspace events and invoice due dates, giving your team a single schedule for upcoming work and important dates. Note: Project Management is available exclusively in Workspaces, therefore it requires Kovix PRO. It isn't available for personal users.